These Terms and Conditions govern your use our services, products, website, classes, facilities, or applications ("Services"). By using our Services, you agree to these Terms as well as our Privacy Policy.
The Services are owned and provided by Roll Ups Pilates LLC. References to the “Company,” “Roll Ups,” “we,” “us,” or “our” refer to Roll Ups Pilates LLC.
Your use of the Services is subject to these terms and conditions, the Privacy Policy, and any other documents they expressly incorporate by reference (collectively, “Terms of Use”), which may be updated from time to time. The Terms of Use govern your access to and use of the Services.
Please read the Terms of Use carefully before using the Services. Your use of the Services constitutes your acceptance of these Terms of Use and your agreement to be bound by them. Please make sure you understand these Terms of Use. If you do not understand, or do not agree or accept any part of the Terms of Use, you may not use the Services.
These Terms of Use may change at any time in our sole discretion and without prior notice to you. All changes are effective immediately once posted and apply to all access to and use of the Services thereafter. Your continued use of the Services following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you.
Membership Terms
The Monthly Subscription is billed in 30-day increments. By subscribing, you authorize Roll Ups Pilates to charge the recurring Monthly Subscription fee to the credit card information on file. Your subscription will automatically renew every thirty (30) days unless canceled prior to the renewal date for the next thirty (30) day billing cycle. By purchasing the Monthly Subscription, you agree to a minimum commitment of three (3) consecutive months. After the minimum period, you may pause your subscription for up to three consecutive billing cycles, provided you request the pause before the current billing period ends. Upon reactivation, you will be responsible for the monthly charge, regardless of whether a reminder is received. All class packages expire one year from the purchase date. Memberships cannot be shared between members. Class credits do not rollover at the close of a month if unused.
Class Cancellation Policy
Group and private classes can be canceled with 12 hours’ notice. Failure to provide such notice will result in forfeiture of class credit plus a late cancel fee of $12.00.
Late Policy
To ensure the safety and respect of all students and instructors, classes begin promptly at the designated start time. We enforce this policy because opening the studio door after the class has started disrupts the flow of the session. Each class begins with important introductions and instructions on form and technique, which are essential for a successful experience. If you arrive late, you will not be permitted to attend class; however gladly assist you in finding a spot in the next available class, subject to availability.
Reserving Classes
You are solely responsible for booking and canceling your classes. You may reserve class spots online through your account.
Conduct
Roll Ups Pilates prioritizes the health, safety, and well-being of its students and will not tolerate unreasonable, threatening, obscene, harassing, or illegal behavior. Students who violate Roll Ups Pilates' policies or misuse equipment will be asked to leave. Roll Ups Pilates reserves the right to terminate memberships or other class purchases without a refund for unacceptable behavior. These Terms of Use do not cover all rules and regulations which may govern classes or other Services, and students agree to comply with all guidelines set by Roll Ups Pilates regarding the use of the facilities, classes, and equipment. Students agree to conduct themselves in a respectful and reasonable manner at all times towards Roll Ups Pilates staff, other students, and guests, following the safety protocols and operating procedures outlined by Roll Ups Pilates. Additionally, students agree not to use any equipment in a way that is inconsistent with its intended purpose. Students are responsible for paying for any damages caused to Roll Ups Pilates property due to their actions, or those of their guests or dependent children.
Age Requirement
The minimum age for participation in group classes is 18. If you are under 18, you may attend with a signed liability waiver from your parent or guardian.
Attire
For your safety, grip socks are required for all Roll Ups Pilates classes. If you don’t have your own, you can purchase a pair at the studio.
Limitation on Liability
To the fullest extent provided by law, in no event will the Company, its affiliates, or their licensors, service providers, employees, agents, officers, or directors be liable for damages of any kind, under any legal theory, arising out of or in connection with your use, or inability to use, the Services including any direct, indirect, special, incidental, consequential, or punitive damages, including but not limited to, personal injury, pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, and whether caused by tort including negligence, breach of contract, or otherwise, even if foreseeable.ROLL UPS, ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE RESPONSIBLE FOR ANY LOSS OF PROFITS, REVENUES, BUSINESS OPPORTUNITIES, GOODWILL, OR ANTICIPATED SAVINGS; INDIRECT OR CONSEQUENTIAL LOSS; PUNITIVE DAMAGES CAUSED BY:ERRORS, MISTAKES, OR INACCURACIES ON THE SERVICES;PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM YOUR USE OF THE SERVICES;ANY UNAUTHORIZED ACCESS TO OR USE OF THE SERVICES;ANY INTERRUPTION OF THE SERVICES;ANY VIRUSES OR MALICIOUS CODE TRANSMITTED TO OR THROUGH THE SERVICE BY ANY THIRD PARTY;ANY CONTENT PROVIDED THROUGH THE SERVICE; AND/ORTHE REMOVAL OR UNAVAILABILITY OF ANY CONTENT.THIS PROVISION APPLIES TO ANY CLAIM, REGARDLESS OF WHETHER THE CLAIM ASSERTED IS BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY.IndemnificationYou agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms of Use or your use of the Content, including, but not limited to, any material or information contributed by you, any use of the Services or the services, and products other than as expressly authorized in these Terms of Use, or your use of any information obtained from your use of the Services.
Governing Law and JurisdictionThese Terms of Use shall be governed by and construed in accordance with the laws of the State of Oregon, without regard to its choice of law principles.Contact Us: iIf you have questions or concerns about these Terms of Use, please contact us at hello@rollupspilates.com.
Privacy Policy
Welcome to Roll Ups Pilates. References to the “Company,” “Roll Ups,” “we,” “us,” or “our” refer to Roll Ups Pilates LLC. Your privacy is important to us. This privacy policy (the “Privacy Policy”) describes what personal information we collect from customers, how we collect it, and how we use it. Personal information includes your name, address, telephone number, physical or mailing address, fax number, credit card information and email address. Capitalized terms used in this Privacy Policy that are not specifically defined shall have the meanings given to the applicable capitalized terms in the Roll Ups’ Terms and Conditions (collectively with this Privacy Policy, the “Terms of Use”). Data Security: The Company will take reasonable precautions to protect personal information in its possession from loss, misuse and unauthorized access, disclosure, alteration and destruction. The security of your personal information is important to us.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.Information We Collect: We collect personal information from you in various ways. When you sign up for classes or an account, we collect your name, email, and payment details. If you contact us, we collect the information you provide, such as your name, email, and message content. When making purchases, your payment details are processed securely by a third-party processor like Stripe. We also collect details about the device you're using (such as IP address, browser type) and how you interact with our services, including pages viewed and actions taken. We use cookies to enhance your experience, such as remembering your preferences and analyzing site usage. You can manage your cookie settings in your browser.Information from Third Parties: If you link your account to third-party services or pay through them, we may receive additional details like your profile photo and basic information.How We Use Your Information: We use your personal information to provide, maintain, and improve our services, process payments, book your classes, communicate with you (such as class reminders or updates), and for analytics to understand usage and improve our services. With your consent, we may also use your information for marketing purposes to send promotional materials, which you can opt out of at any time.Sharing of Information: We do not sell your information. We may share your information with service providers, such as payment processors (e.g., Stripe), that help us deliver our services, or if required by law or to protect our legal rights.Your Choices: You have control over your personal information. You can unsubscribe from marketing emails or other promotional correspondence sent to you anytime by contacting us via email or using the “opt out”. We do our best to exclude from contact lists those customers who choose to opt out. However, we cannot guarantee that every variation on the name, spelling, or email address will be identified and suppressed.Security: We take security seriously and use reasonable measures to protect your information. However, no system is completely secure, and we cannot guarantee the absolute security of your data.Changes to This Policy: We may update this Privacy Policy occasionally, and any changes will be posted on this page. You are responsible for periodically checking this page for any updates. Information About You and Your Visits to the WebsiteAll information we collect as part of the Services is subject to our Privacy Policy. By using the Services, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.Contact Us: iIf you have questions or concerns about this Privacy Policy, please contact us at hello@rollupspilates.com.
